Questions & Answers

1. What is home automation?

Home automation refers to the use of technology (Internet of Things, IOT) to automate and control various aspects of a home environment, such as lighting, heating, ventilation, air conditioning, security, entertainment systems, and other home appliances. Home automation gives you access to control devices in your home from a mobile device anywhere in the world. You can also control the devices using voice commands. You can create a personalized and interconnected smart home environment tailored to your preferences and lifestyle.

2. Why should I automate my home?

We spend so much on making the home look good and beautiful, but we spend nothing to make it functional and feel good. Automating your home offers a range of benefits that can improve your quality of life, save your time and money, and provide greater peace of mind, safety and comfort. Some of the compelling reasons for why you should automate your home: Convenience: Home automation allows you to control various devices and systems in your home remotely, often through a smartphone app or voice commands. This convenience means you can adjust lighting, temperature, security settings, and more from anywhere, at any time.

Energy Efficiency: Smart home devices and systems can help you reduce energy consumption and lower utility bills. For example, smart lighting systems can automatically adjust brightness levels and turn off lights when not in use.
Security: Home automation provides enhanced security features, such as smart locks, doorbell cameras, and motion sensors, that can help protect your home against intruders and unauthorized access. You can receive real-time alerts and monitor activity remotely, giving you peace of mind while you're away.
Safety: Smart home devices can contribute to a safer living environment by detecting hazards and providing early warnings. For instance, smoke detectors and LPG or natural gas detectors can send alerts to your smartphone in case of emergencies, letting you act promptly.
Comfort and Ambiance: Automation allows you to customize the ambiance and atmosphere of your home to suit your preferences. You can adjust lighting, window treatments, and entertainment systems to create the desired mood for different occasions, whether it's a cozy movie night or a lively dinner party. Time Savings: Automating routine tasks and chores can save you time and effort in your daily life.
Accessibility: Home automation can improve accessibility for individuals with disabilities or mobility issues. Voice-controlled devices and smart home features enable hands-free operation of various functions, making it easier for everyone to interact with their living space.
Increased Property Value: Incorporating smart home technology can enhance the value of your property and make it more attractive to potential buyers.

3. Is there any guarantee/warranty offered on the products?

Yes. Standard manufacturer warranty/guarantee, which ranges from anywhere between 1-3 years is provided for all products purchased on Teleaze

4. What happens if the device stops working during the warranty period?

If there’s any manufacturing defect with the device, we provide an immediate replacement. In case of an integration issue, we make sure we reconfigure the setup and get your system running again.

5. How do I know which package/Solution is the best for me?

Choosing the package that best suits you is very simple. We have handpicked the best products in every package, so that you enjoy the best possible home automation experience
Upgrade your living space with our tailored smart home packages. Designed to meet various needs and budgets, our Platinum, Diamond, Gold, Silver, and Bronze packages offer a comprehensive range of features to enhance your home's convenience, security and energy efficient.
PLATINUM PACKAGE: The ultimate Smart Home Experience
DIAMOND PACKAGE: Premium Smart Home Automation
GOLD PACKAGE: Advanced Smart Home Solutions
SILVER PACKAGE: Essential Smart Home Starter Kit
BRONZE PACKAGE: Basic Home Automation (Retrofit Solution)

6. Do I have to keep switches of all devices always ON to operate wireless?

Yes. You have to keep all the connected devices in standby mode to operate them remotely. Don’t worry about the power consumption. On standby mode these devices consume very less power; like your smartphone, which is always on standby mode.

7. Does the system work when there's no Internet?

Yes, your smart home system works, if you have installed Zigbee devices. Your Zigbee smart devices will still work even if your internet is down. This is possible because their communication is independent of Wi-Fi. The scene and automation rules are saved on smart Zigbee hub. Even if the internet is down, automation rules and scene controls can be used.

8. How does the smart home system operate?

Smart home systems operate on different home automation protocols like Zigbee, WiFi, Z-Wave etc. Each protocol has its own advantages and limitations. At Teleaze, the home automation experience has been designed to operate wireless with Zigbee protocol. To know more about the various smart home automation technologies that we support please contact us.

9. Is there any security issue in home automation?

Yes, there are security issues associated with home automation systems, as with any internet-connected technology. Data privacy, unauthorized access, device vulnerabilities, Cloud-Based Risks etc. are some of the security issues associated with smart homes. However, with several proactive measures and implementing best security practices, we can minimize the risks associated with home automation and enjoy the benefits of a safer, more secure smart home environment.

10. Is there any device communication range issue in smart homes?

The range issue in smart home refers to the limitation of wireless communication range between smart home devices and their associated hubs or controllers. This limitation can affect the reliability and functionality of the smart home system, particularly in larger homes or environments with obstacles that can interfere with wireless signals. However, by addressing the range issue with several corrective actions, you can enhance the reliability and functionality of your smart home devices and enjoy a seamless connected experience throughout your home. By properly positioning devices, using range extenders or repeaters, upgrading to mesh networking with Zigbee devices, optimizing Wi-Fi network, you can improve wireless communication reliability and coverage.

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